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MGT 510: Final Project Guidelines and Rubric Overview In this final project, you will analyze the case study “Creating a Culture of Empowerment and Accountability at St.

MGT 510: Final Project Guidelines and Rubric Overview In this final project, you will analyze the case study “Creating a Culture of Empowerment and Accountability at St. Martin de Porres High School” and develop an evaluative response paper. The case is an account of how St. Martin de Porres High School (SMdP) was transformed from a school plagued with student failure and high teacher turnover into a true learning organization carrying out its mission of serving “young people of limited options.” Your response paper will assess the strengths and weaknesses of the organization and propose solutions and strategies for transforming the organizational culture. The paper should be 13–15 pages and adhere to APA standards. This assessment will measure student competency with respect to the following course outcomes:  Analyze the value of organizations’ internal and external communication strategies for their strength in fostering organizational cultures of customer service  Craft artifacts of organizational culture that promote diversity, enterprise, and brand stewardship through effective verbal and written presentations  Apply empowerment and autonomy models that foster employee talent, facilitate high-performance teams, and align well with the organizational culture  Propose strategic solutions for complex organizational conflict scenarios that align with organizational goals and culture and reflect systems-level decision-making  Develop change management plans that provide effective support for employees and maintain alignment to the values, mission, culture, and goals of organizations  Select appropriate approaches to managing different organizational cultures that reflect the values of an organization and are consistent with one’s ethical framework Prompt Your presentation should answer the following prompt: What are strengths and the weaknesses of the organization in its approach to realizing its mission of serving “young people of limited options”? How can SMdP create and maintain an appropriate and effective organizational culture? Specifically, the following critical elements must be included:  Evaluate the organizational culture o To what extent is the mission statement transparent to internal and external stakeholders? To what extent is the mission statement cogent, meaningful, and “customer-oriented” (in this case, think of the students and larger community as the customers)? o What are the strengths and weaknesses of the culture? Assess the specific issues around each of the following: team performance, empowerment, and autonomy. o What are the essential management and operational approaches? What are some of the basic organizational assumptions around morale and motivation? o How is the organizational culture misaligned to the mission statement? To what extent are students, teachers, and administrators being held accountable to the mission statement? o To what extent are there signs of a toxic culture at SMdP? o To what extent are there ethical issues facing administration, teachers, and students at SMdP?  Propose solutions for the organization o What should be the major objectives of the remediation plan? (Note: The overarching goal of the plan must be to address the misalignment of the organizational culture to the mission statement.) o What should be the specific tactics employed to create an appropriate and effective organizational culture? These could include organizational restructuring efforts, replacing individuals, revisiting the mission statement of the organization, and so forth. o Provide example artifacts of organizational culture that would promote the actualization of the mission statement.  Propose change management strategies for the organization o What are the potential challenges of implementing the solutions? These could include the mindsets of the stakeholders and their willingness to take part in the change. How can these challenges be addressed? o What should the communication and training plans be for effectively supporting and empowering administration, teachers, and students through the transition? o How can one ensure that the solutions are implemented in an ethical manner? o What are some key factors, both internal and external, that could be used to determine whether the solutions are effective? How can the organization’s performance against the objectives be measured and verified? o Works cited should be in APA format. Final Paper Rubric This activity uses an integrated rubric in Blackboard. Students can view instructor feedback in the Grade Center. For more information, review these instructions. Critical Elements Exemplary Proficient Needs Improvement Not Evident Value Evaluation: Mission Statement Meets “Proficient” criteria and uses specific examples to substantiate claims and communicate nuance (13) Mission statement is evaluated with respect to its transparency, cogency, meaning, and customer orientation (11.7) Mission statement is not comprehensively evaluated with respect to its transparency, cogency, meaning, and customer orientation (9.1) Mission statement is not evaluated or is erroneous (0) 13 Evaluation: Culture Meets “Proficient” criteria and relates strengths and weaknesses of organizational culture to articulate broader communications themes (7) Makes and substantiates claims about strengths and weaknesses of organizational culture (6.3) Makes but does not substantiate claims about strengths and weaknesses of organizational culture (4.9) Does not make claims about strengths and weaknesses of organizational culture (0) 7 Evaluation: Approaches Meets “Proficient” criteria, and specific examples are cited to illustrate the nuances of the organizational culture (7) Management and operational approaches are broken down to their component parts to uncover assumptions around morale and motivation (6.3) Management and operational approaches are not broken down to their component parts to uncover assumptions around morale and motivation (4.9) Management and operational approaches are not discussed (0) 7 Evaluation: Alignment of the Org. Culture Meets “Proficient” criteria and uses specific examples to substantiate claims and communicate nuance (6) The alignment of the organizational culture to the mission statement is evaluated with respect to students, teachers, and administrators (5.4) The alignment of the organizational culture to the mission statement is not comprehensively evaluated with respect to students, teachers, and administrators (4.2) The alignment of the organizational culture to the mission statement is not evaluated or is erroneous (0) 6 Evaluation: Toxic Culture Meets “Proficient” criteria and uses specific examples to substantiate claims and communicate nuance (6) Makes logical claims about the toxicity of the organizational culture (5.4) Makes claims about the toxicity of the organizational culture, but there are gaps in the logic (4.2) Does not make claims about the toxicity of the organizational culture (0) 6 Evaluation: Ethical Concerns Meets “Proficient” criteria and uses specific examples to substantiate claims and communicate nuance (6) Makes logical claims about the ethical issues facing administration, teachers, and students (5.4) Makes claims about the ethical issues facing administration, teachers, and students, but there are gaps in the logic (4.2) Does not make claims about the ethical issues facing administration, teachers, and students (0) 6 Proposal: Objectives Meets “Proficient” criteria, and proposals are particularly wellinformed and substantiated by scholarly research (6) Proposes objectives that align to the overarching goal of rectifying the misalignment between the organizational culture and the mission statement (5.4) Proposes objectives that do not align to the overarching goal of rectifying the misalignment between the organizational culture and the mission statement (4.2) Does not propose objectives (0) 6 Proposal: Tactics Meets “Proficient” criteria, and proposals are particularly wellinformed and substantiated by scholarly research (6) Proposes tactics that follow logically from the stated objectives (5.4) Proposes tactics that do not follow logically from the stated objectives (4.2) Does not propose tactics (0) 6 Proposal: Artifacts of Culture Meets “Proficient” criteria, and proposals are particularly wellinformed and substantiated by scholarly research (13) Provides multiple example artifacts of organizational culture that illustrate the proposed objectives and tactics (11.7) Provides only one example artifact of organizational culture or the artifacts do not illustrate the proposed objectives and tactics (9.1) Does not provide example artifacts of organizational culture (0) 13 Change Management: Challenges Meets “Proficient” criteria, and proposals are particularly wellinformed and substantiated by scholarly research (6) Identifies potential challenges and modifications for implementing the solutions (5.4) Identifies potential challenges, but does not propose modifications (4.2) Does not identify potential challenges (0) 6 Change Management: Communication and Training Meets “Proficient” criteria, and proposals are particularly wellinformed and substantiated by scholarly research (6) Proposes communication and training plans that would effectively support and empower all stakeholders (5.4) Proposes communication and training plans that would not effectively support and empower all stakeholders (4.2) Does not propose communication and training plans (0) 6 Change Management: Ethics Meets “Proficient” criteria, and proposals are particularly wellinformed and substantiated by scholarly research (6) Proposes policies for ensuring ethical implementation (5.4) Proposes policies for ensuring ethical implementation that overlook relevant factors (4.2) Does not propose policies for ensuring ethical implementation (0) 6 Change Management: Measurement Meets “Proficient” criteria, and proposals are particularly wellinformed and substantiated by scholarly research (6) Includes metrics for measuring the effectiveness of the organization’s performance against the plan objectives (5.4) Includes metrics for measuring the effectiveness of the organization’s performance, but they are misaligned to the plan objectives (4.2) Does not include metrics for measuring the effectiveness of the organization’s performance (0) 6 Articulation of Response Submission is properly cited and free of errors related to grammar, spelling, syntax, and organization and is presented in a professional and easy-to-read format (6) Submission has no major errors related to citations, grammar, spelling, syntax, or organization (5.4) Submission has major errors related to citations, grammar, spelling, syntax, or organization that negatively impact readability and articulation of main ideas (4.2) Submission has critical errors related to citations, grammar, spelling, syntax, or organization that prevent understanding (0) 6 Earned Total Comments: 100%

 
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